When your customers need fast, reliable answers, they turn to WhatsApp. With over 2.7 billion active users worldwide, WhatsApp’s incredible reach and user-friendly design make it the go-to platform for personal, responsive customer support. Integrate WhatsApp with QuickConnect to deliver exceptional customer service directly from the app your customers already trust.
WhatsApp is already your customers’ favorite app for personal communication—now make it their favorite for customer service too. Meet your customers where they are for a seamless support experience.
With an incredible 98% open rate, WhatsApp ensures your messages will never go unnoticed. Customers will engage with your support messages, leading to higher response rates and quicker resolutions.
Enhance your customer experience with rich multimedia—images, videos, voice notes, and documents—right within WhatsApp.
Personalize every interaction using WhatsApp insights to build trust and deliver fast, effective solutions that show you value your customers’ time.
WhatsApp’s end-to-end encryption guarantees that your customer interactions are always private and secure.
Talk to our sales team to explore use cases based on your industry, and learn how QuickConnect can drive your business sales.
WhatsApp Business Messaging allows businesses to send personalized messages, updates, alerts, and customer support messages through WhatsApp. It provides a direct communication channel between businesses and their customers.
WhatsApp Business Messaging works through the WhatsApp Business API. Businesses can integrate the API with their customer management systems to send automated messages, manage conversations, and provide customer support efficiently.
Yes, you can send WhatsApp messages to non-contacts using WhatsApp Business API, provided the recipient has given consent to receive messages from your business.